Reviews & Testimonials
Reviews and Testimonials for Craters & Freighters Cleveland
Craters & Freighters was founded to meet the needs of companies and individuals with heavy, oversized, high-value, awkward, and time-sensitive shipments that other shipping companies refused to handle.
What do our clients think of our services? Check out what they have to say.
If It can be Moved, We Move It
In nearly three decades as an industry leader, we have packaged, crated, and moved just about everything you can imagine. We ship virtually anything virtually anywhere. From simple items to complex robotic equipment, our custom-engineered solutions ensure items get to their destination on-time and undamaged.
Electronics Crating & Shipping
“Many of our servers cost more than $400,000. Craters & Freighters comes to our site to pick them up, pack and crate them, track their travels and take care of things at the other end. When our clients see a Craters & Freighters box arrive at their site, they see the quality packaging and attention to detail that they would expect from us.” –West Corporation
“The way that you and the rest of the employees in your office handled our shipment was impeccably professional throughout the whole process—pricing quotes, insurance, scheduling pickup, packing/crating the items, and securing transport for two delivery locations on opposite sides of the country.” –Megan Ball
Arts & Antiques Shipping
“I buy, sell and ship antiques all over the world and deal with shipping companies every few days. I know it sounds over the top but they are the best I have ever dealt with. It felt like I was talking to a friend that truly cared about me and my concerns; this is something I have never felt from a shipping companies employees before. Craters & Freighters Corporation is the top of the industry and can be trusted to handle any shipping needs.” –Carleton
Industrial Crating & Logistics
“You and your staff were absolutely awesome! Your providing me with the pictures of the unit taken during the uninstall process helped me immensely. It enabled me to hire the proper company to install the unit and will assist greatly during the reinstallation process. The level of service received by your company is above what a freight company normally provides! Also, when we had a last minute change to the ship to address, your staff accommodated the request at a reasonable price without interruption to the delivery date. Thank you for the professional, high quality service you provided.” –Debbie S.
“You can’t put a price on confidence and Craters and Freighters handles all details of complex shipping needs with efficiency, refreshing friendliness, professionalism, and exquisite attention to detail. After finding out we needed a fragile item shipped to Europe with only two days’ notice, we were desperate. We frequently use other large-scale shippers, but based on past experiences that were unpredictable and quite messy, we knew we needed to explore other options. Additionally, we needed a custom crate built to ensure that our item arrived in mint condition. We couldn’t believe C&F was able to pull off our request and this truly could not have been a more positive experience.” –Remington Designs
“I can not recommend this wonderful company more! I had a brand new sofa and chair delivered to me that traveled from Cleveland all the way across the country to my home in Washington state. The shipment arrived yesterday and it was so well prepared and wrapped with Styrofoam, bubble wrap, shrink wrap, and then put onto specially made pallets. Everything arrived absolutely perfectly. To tell you how well it was all done, my sofa is a brilliant white color and would have shown every bit of dirt if it had been poorly prepared and wrapped. The lounge chair arrived in a similar fashion. Even the men who I hired to bring the furniture were very impressed with the quality of the pallet. One of them even ended up taking it home.
Renee was so helpful in arranging for the pick up from the store and then letting me know the progress of the whole transaction. The sofa itself weighed 450 pounds and to have it arrive in perfect shape was amazing.”